Validating APIs
Please make sure you go through this before you wonder why zmNinja is not working.

    Assumption: Your ZM server is accessible at http://server/zm -> replace
this with your actual path

Important
Make sure you have the following settings in ZM:

AUTH_RELAY is set to hashed
A valid AUTH_HASH_SECRET is provided (not empty)
AUTH_HASH_IPS is disabled
OPT_USE_APIS is enabled
If you are using any version lower than ZM 1.34, OPT_USE_GOOG_RECAPTCHA
is disabled
If you are NOT using authentication at all in ZM, that is OPT_USE_AUTH
is disabled, then make sure you also disable authentication in zmNinja,
otherwise it will keep waiting for auth keys.




Make sure ZM APIs are working:


Note 1:
nginx users, if you are facing API issues, please see if this page
helps)


Note 2:
It is important that you run the API tests from the device you plan
to use zmNinja with. Very often, I’ve seen folks doing API tests on the
same server ZM is running on and then face issues (mostly due to network
connectivity) when using zmNinja because it is running on a different
device. So, I’d recommend you open a chrome browser on the device you plan
to use zmNinja on (desktop or mobile) and then run these tests.

Step 1: Open up a browser

Step 2: Log into ZM

Step 3: Open another tab in the same browser (IMPORTANT: Has to be from
the same browser you logged into ZM)

Step 4: Type in http://server/zm/api/monitors.json –> you should see a
response like:

	{
"version": "1.30.0",
"apiversion": "1.0"
}

    version/apiversion may be different. If you don’t see such a response,
your APIs are not working

Step 5: Make sure you can see monitors and events:

Type in http://server/zm/api/monitors.json –> you should see a response
like:

	{
    "monitors": [
        {
            "Monitor": 	
			{
                /*lots of additional details*/
            },
            /*more monitor objects if you have more than one*/
        }]
}

If you don’t see such a response, your APIs are not working

Step 6: (If you find your APIs show ok, but zmNinja has issues)

    
Open a browser, log into ZM
    
Open a new tab, enter http://server/zm/api/host/getVersion.json
    
Now, right click and do a View Source in your browser (different
browsers may have different names for it). This brings up a full source code
view of the page. Do you ONLY see the JSON output or do you see gobs of HTML
on top like 

if you find the page empty, your APIs/permissions have a problem. Please post
in the ZM forums (please DON’T contact me first as its not a zmNinja bug)

Type in http://server/zm/api/events.json –> you should see a response like: 
(this list may be an empty set if you don’t have events but you will still see
the {"events":[]} text - if you find the page empty, your APIs have a problem.
Please post in the ZM forums (please DON’T contact me first, as its not a 
zmNinja bug)
{"events":[{"Event":{ /* many more details */ }}]}

Top reasons why monitors and events API returns blank while getVersion works:

You don’t have monitor/event view permissions allocated
You don’t have system view permissions (zmNinja needs this to access
/servers.json API)
You have an invalid camera definition (happens sometimes when you remove
and re-add cameras)




zmNinja API notes:

Please make sure the user credentials you use has:
view or edit access to monitors
view or edit access to streams
view or edit access to system
If you are accessing zmNinja remotely, make sure you first access ZM
remotely from your desktop browser, ensure it works and then use the same
DNS/IP for zmNinja
If you are sure everything looks good, but zmNinja is causing issues,
also try and clear API cache (menu->clear API cache)